Payment & Refunds Policy


Payment Methods

We currently accept PayPal payments and look forward to integrating more options in days to come. PayPal allows you to make payments using a variety of methods including: Your PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance. It’s also widely used in most countries.

Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.


You agree to pay all charges for your purchases/ lesson booking fees, and you authorize us to charge your wallet for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

 Payment Fees

Please be aware that all transactions entered into will carry a finance and/or service charge as per the payment gateway selected. This charge will be deducted off any credits a student (if ordering a lesson) gets before their wallet is populated. For example, if the student deposits $200 dollars into their account and the fee is 5% then the student will receive $190 in their wallet as the fee goes to the supplier of the services. No other fee is retained by YorkTutors


Refunds Policy

YorkTutors’ refund policy is such that if you have already paid for your lesson(s) and wish to reschedule, then any payment made will be refunded as YorkTutor Credits.

Should you wish to cancel a lesson(s), then we will refund you. However, FULL REFUNDS will only be made if we have been notified at least 24 hours before the class is due to start. If the class is canceled within 24 hours of start time, we will issue a 50% refund in the form of YorkTutors Credits. YorkTutors' credit refunds are instant

DISCLAIMER SHALL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR IN CONNECTION WITH THIS TERMS AND CONDITIONS. YorkTutors is not a bank and does not pay any interest while fees lie in the teacher’s or YorkTutors wallet before withdrawal request. Should the tutor have an account with certain service providers, the transfer can cost 0% fees.